Digital Workspace Service Desk Job Opportunity -Non-Engineering Graduate
Dear Academic Partner,
Greetings from Wipro!
We hope you are safe amidst the prevailing COVID-19 pandemic situation. We are soliciting registrations for Non-Engineering 2021 Graduates for Service Desk opportunity .
You are requested to share this opportunity with your students so that they can commence their career with Wipro!
Service Desk Opportunity for Freshers
Qualification/ Degree :
B.Com, BBA, BBM, BMS, BA & BSc Economics, NO MBA
10th or equivalent : 50% / 12th or equivalent : 50% / Graduation : 50%
Year of Passing : 2021- max 3 years of GAP in education allowed (10th to Graduation) Only Fulltime courses. NO Part time or Correspondences or Distance learning education in either 10th or 12th or Degree. All Arrears and backlogs need to be cleared at the time of selection process
Selection Process :
- Preliminary Screening 2. Voice interview 3. HR interview
Job Description :
Basic Computer knowledge to troubleshoot desktop, laptop and answering support queries via phone, email, Chat and Web
Excellent communication skills required as you will work in International Voice Support
Managing data and implementing changes, providing employees/Clients with guidance in handling difficult or complex problems or in resolving complaints.
Responding in a timely manner to service issues, request, and take care of the complete operations.
Troubleshoot system and network problems, diagnosing and solving hardware or software faults
Provide support, including procedural documentation & relevant reports
Support the rollout of new applications and manage many open cases at one time and provide accurate information on IT products or services
Willing to work in a 24*7 environment (Rotational shifts/5 Days a week)
Compensation : 1st year STIPEND – 15000 BASE + 488 ESI per month
2nd year STIPEND – 17000 BASE + 553 ESI per month
3rd year STIPEND – 19000 BASE + 618 ESI per month
Other Criteria :
Candidates must have a full-time degree course recognized by the Central/ State Government of India.
All arrears and backlogs need to be cleared at the time of selection process.
Candidates should have completed all exams/ viva-voice/ training and should not have any pending attendance requirement with the college.
Candidates must not have more than three years of gap in education between 10th and graduation.
Candidates must be willing to work in a 24*7 shift environment and relocate to any location within India.
Candidates who have participated in service desk selection process held by Wipro earlier are not eligible.
Kindly inform the candidates to fill the below registration form completely and click on submit button for successful completion of registration process.
Digital Workspace Service Desk Non-Engineering: Click here to apply
Looking forward to receive your registrations!!
Global Campus Hiring Team
It is entirely the responsibility of Wipro to permit/limit the participation of each candidate in the Service Desk 2021 recruitment process. Reservations Parameters and selection procedure belongs solely to the discretion of Wipro. Wipro is not obligated to disclose any information at any stage of the selection process. Wipro also reserves the right to make an initial offer if the provisionally selected candidate does not meet certain conditions, which are a prerequisite for employment. Wipro also reserves the right to be held liable to any candidate if he/she is found to be involved in any illegal activity, for example: misperception, fraud, production of illegal documents, etc.
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